Read console output
Open your server in the Purpify panel and select the console view. Watch it while the server starts, stops, or loads a change. Console lines can include:- Normal startup and shutdown progress
- Warnings that do not stop the server
- Errors from server software, plugins, mods, or configuration files
- Player connections and commands
- The reason a server process stopped
Send a command
Enter the command in the console input and submit it. Do not add the/ used in Minecraft chat.
Copy logs for support
Good error context helps support identify the cause without guessing.1
Reproduce the problem once
Perform the action that fails, then note the approximate time and your timezone.
2
Find the first relevant error
Start with the first warning or error related to the failure, not only the final process-exit line.
3
Copy the surrounding lines
Include several lines before and after the error so the sequence is clear.
4
Add server details
Include the server name or ID, Minecraft edition, server software, version, and the last change you made.
5
Remove sensitive information
Redact passwords, tokens, private keys, SFTP credentials, and personal information before sharing the output.
Common console errors
The process stopped unexpectedly
The process stopped unexpectedly
This is usually the result, not the original cause. Scroll upward and look for the first error, exception, or failed file load before the shutdown message.
Failed to bind or address already in use
Failed to bind or address already in use
A configuration may be trying to use an unavailable address or port. Check the server’s Network allocations and the port configured by the affected software or plugin.
Unable to access a server file or executable
Unable to access a server file or executable
The selected server software may be missing, incomplete, or configured with the wrong file name. Confirm the software and version selection, then reinstall it if needed.
Out of memory or process killed
Out of memory or process killed
The server may have exceeded its available memory. Review recent plugin, mod, view-distance, or player-load changes. Remove or optimize the cause before starting it repeatedly.
Missing dependency or incompatible version
Missing dependency or incompatible version
A plugin or mod may require another dependency, loader, Minecraft version, or software version. Compare every component’s requirements and update or remove the incompatible file.
Unknown command
Unknown command
Check the spelling and syntax. Confirm that the command exists for your Minecraft edition and server software. In the panel console, enter it without a leading
/.Server will not start
Follow the startup troubleshooting guide if the console reports an error and the server remains offline.
